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No-Cost Technical Support for Your Google Workspace for Education Domain

*Funding is limited. Offer is available while supplies last and qualifying purchases must be made before November 30th.

To ensure your institution has the technical support it needs to have a successful Google for Education journey, CDW Education is equipping IT departments with complimentary Amplified Services.

K12 districts and Higher Education organizations in the US and Canada that purchase a minimum number of Google Workspace for Education Plus licenses and Educator Chrombooks with Chrome Education Upgrade will be eligible to receive technical support for their domain through our Support Stacks or Amplified Support for Google for Education.

Eligibility Requirements

Purchase Qualifications

Program Offerings

Workspace Licenses
    • Any net new purchase of Google Workspace for Education Plus licenses above 600
    Educator Chromebooks
    • Any purchase of Advanced Use / LTE enabled Chromebooks with CEU above 30
Support Stack

For isolated challenges within your Google Admin console, you will select a Support Stack, a brief engagement with a team of Google IT Specialists, to receive the solution necessary for your Google Workspace for Education to operate at its most effective level.

Purchase Qualifications

Program Offerings

Workspace Licenses
    • Any net new purchase of Google Workspace for Education Plus licenses above 8000
    Chromebooks
    • Any purchase of Advanced Use / LTE enabled Chromebooks with CEU above 200
Amplified Support for Google for Education

The Amplified Support for Google for Education partners your institution with a team of Google IT Specialists who empower your technical staff with:

    • 1:1 outcome-based solutions for your domain
    • On-demand support available to all technical staff
    • Priority escalations of support tickets to Google
    • A roadmap of recommendations for support stacks, training, and tools that are unique to an institution’s needs, challenges, and priorities
    • A Chrome device refresh or performance strategies that ease Chromebook management
    • Annual domain analysis against EDU best practices and focused on strategic goals and priorities ;
    • Highly responsive four-business-hour SLA 

Full staff enrollment in to the Google Technical Collaborative

Solve your most pressing technical challenges in your Google Workspace for Education with the CDW Amplified Services Offer. Discuss your institution's eligibility with a Google Customer Success Specialist or CDW Account Rep.

Frequently Asked Questions

If my institution qualifies for a Support Stack, how long do I have to engage with a Google IT Specialist?

The outcomes included with Support Stacks will be delivered by the end of the year. Customers should select their Stack by November 30th to ensure they can take full advantage of their no-cost benefit.

 

My institution also qualifies for the Google Education Equity Program/Equitable Service Offer (EEP/ESO), can I combine that funding with this promotion?

Institutions can redeem EEP/ESO and the CDW Amplified Services Offer together. However, the CDW Amplified Services offer cannot be utilized with Google Partner Services Funds (PSF).

 

 

Ready to Get Started?

Connect with a Google Customer Success Specialist to discuss your institution’s eligibility for the latest CDW Amplified Services Offer by completing the form below.